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| Booking Information |
To book your holiday with Sunny-Dreams simply contact us on 01782 777612
or email info@sunny-dreams.co.uk.
You can complete our online enquiry form for any quieries or for more information.
Alternatively if you would like to book your holiday with sunny-dreams
please print and complete the booking form included in our Enquiry
pack and return it to the address specified.
CLICK HERE TO DOWNLOAD ENQUIRY PACK & BOOKING FORM
Please Note:
• A deposit of £100 is kindly requested at the time of booking.
• A security deposit of £100 is required which will be refunded
back to you providing our agent checks the apartment’s inventory
and confirms that there is no breakages or damage to the apartment.
• Please refer to the Terms & Conditions below.
Terms & Conditions
Contract of Hire
The hiring contract shall be between the Clients and Owner of
the property. They shall be made subject to these Conditions of
Hire. The Contract of Hire is not effective until the client receives
a written confirmation of booking.
Initial Payment
Bookings will be confirmed upon the receipt of the required deposit
payment and the signed booking form. However, if the booking is
made within two months (8 weeks) of the holiday commencement date,
the full amount of rental and security will be required on booking.
Security Deposit
A refundable deposit of £ 100.00 is required to be paid with the
balance of the rental. This is to be held as a security against
inventory damages, excess cleaning costs etc. The deposit will
be returned to the client, subject to a satisfactory inspection
by the management company.
Balance Payment
The balance of hire will be due eight weeks before holiday commencement
date. The Owner reserves the right to cancel a holiday where full
payment has not been received before this date. Bookings made
within eight weeks of departure require FULL pre-payment.
Confirmation of Booking
Once a confirmation has been issued the client is responsible
for the price of the property rental as shown on the confirmation.
Signing of the booking form constitutes acceptance of those terms
and conditions by the client.
Cancellation
Provided the Owner receive written notice of cancellation not
less than ten weeks before the holiday commencement date, the
client will be required to pay the full balance, the amount of
the deposit shall be forfeited .
In the event of the client having to cancel the booking, the following
charges will apply.
• More than 10 weeks prior to departure - Deposit only
• Between 8 - 10 weeks prior to departure - 50% of rental
• Less than 8 weeks prior to departure - 100% of rental
Liability
The owner cannot accept liability for the acts and omissions of
our principals over whom we have no control (such as airlines,
car-hire companies, rental management companies and other such
third party individuals, businesses or organisations). The Owner
cannot accept liability whatsoever for any injury of any type
or loss of life sustained by guests or any visitors to the apartment,
swimming pool, or grounds or for any loss or damage, however caused,
to any property brought to the premises, its grounds or swimming
pool. Information concerning the property may from time to time
be amended to reflect any changes in the construction or layout
of the property and its interior decor as may be required.
Party Size
Under NO CIRCUMSTANCES may more than the maximum number of persons
booking, occupy the property, except by prior written agreement.
THE OWNER RESERVES THE RIGHT TO REFUSE ADMITTANCE IF THIS CONDITION
IS NOT OBSERVED.
Clients’ Responsibilities
The client is responsible for the property and is expected to
take all reasonable care of it and all its contents, fixtures
and fittings. The Owner has the right to take legal recourse to
reclaim any losses caused to the contents, fixtures and fittings
by the client, during the hire period. All equipment, utensils
etc. MUST be left clean and tidy at the end of the hire period.
Under no circumstances must any member of the party climb over
the terrace railings onto the roof. In such cases, any damage
caused is the responsibility of the client. Smoking is strictly
NOT permitted in the apartment. Any damage resulting from such
actions to any item of furniture, will require the owner to take
legal recourse to reclaim damages.
Damages
All damages and breakages are the responsibility of the client,
and their costs shall be refundable upon demand. When the amount
concerned is less than £ 100.00 it may be deducted from the security
deposit. For amounts over £ 100.00 the hirer will pay the appropriate
excess amount, otherwise legal recourse as explained in Clients
Responsibilities will be enforced.
Arrivals and Departures
Check-in times can be flexible on the day of arrival depending
on other bookings.
Every effort will be made to accommodate the client.
Check-out times can be flexible on the day of departure depending
on other bookings.
Every effort will be made to accommodate the client.
Amendments
If after booking you decide to alter any details, the owners will
do their utmost to make the requested changes provided that they
are informed at least eight weeks prior to arrival. Some alternations
requested may incur an administrative fee of up to £ 25.00 per
booking. Alterations requested within eight weeks of arrival may
be treated as a cancellation.
Changes or Cancellation
Wherever possible all changes will be advised to you without delay.
Should circumstances beyond our control require us to cancel a
booking we will, where possible, make alternative arrangements.
Should this prove impossible or unacceptable, and once instruction
has been received in writing from you, you will receive a refund
of all monies paid.
Force Majeure
The owner accepts no responsibilities for and shall not be liable
in respect of loss or damage or changes caused by force majeure
events (e.g. strikes, fire, flood, wind, storms, closure of airports,
traffic accidents or delays, bad weather, war, riot, civil disturbance,
forced entry etc.) or any other event beyond their control.
Insurance
The client is strongly advised to take out insurance cover. NEVER
TRAVEL WITHOUT INSURANCE. The owner is not responsible for any
deaths, injuries, illness or loss or damage to property including
motor vehicles or to that of any guest, however caused.
Conditions of Carriage
These booking conditions are subject to the condition of carriage
of your road, rail, airline or sea carrier when you travel with
them to or from your holiday destination and these conditions
contain certain conditions which limit or exclude liability.
Brochure
The brochure is a guide to the quality and description of the
property. The owner reserves the right to make modifications which
are shown to be necessary in the light of operating experiences.
In the event that unintentional errors occur, the Owner cannot
accept liability for these details.
Price Guarantee
The prices quoted are subject to change. However, if you pay for
your holiday in full at the time of booking, there will be no
increase in prices or surcharges. If you pay the balance of your
booking at least 8 weeks prior to departure, the Owner will confirm
the current price at the time of payment which will be guaranteed.
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